When I consider outsourcing, I consider big business. I consider the manufacturing of auto parts and assembly line products being manufactured in a foreign country to lower the expense of the product. I consider shoes, many that are made with American parts and shipped to China to be assembled there. What I don’t consider is the outsourcing of a local newspaper.
I am talking about, come on. Is the first thought when you hear the voice and accent of someone from India, that you’re going to obtain the score of yesterday’s Little League baseball pool result game or that you’re likely to be told which organization is holding the Pot Luck dinner to improve funds for uniforms for your child’s senior school marching band? No, it is not.
My first thought was that I obtained the incorrect number so I hung up and dialed it again. And yet again, I was placed on hold and yet again, I obtained a female from India taking calls for the Circulation Department of a local newspaper.
When she asked me how she may help me I told her that I would like her to avoid the newspapers from being delivered to my home because I can’t bend right down to retrieve them and that whenever they’re allowed to pile up in the driveway, it causes it to be appear to be your house is abandoned.
It went in one ear and out another ear. She kept telling me that the newspapers are complimentary and I kept telling her I don’t want them. Then she explained that she would have to look up the info from my subscription before she could cancel the order and I told her that I don’t have a subscription. She said, “You’ll want a subscription; you’ve been receiving our newspapers for a year” and I told her, “I’ve never had a subscription and I don’t want for your newspapers.”
Does the average American cringe when one of these simple online ads requests the annual income of the individual? Probably, but as long as a free of charge gift isn’t being given away.
It doesn’t seem to create any difference how smart an individual is, the lure of having something for nothing overrides a person’s common sense and he is quite willing to divulge personal information in trade so you can get something free. And, on another hand, he is able to be heard railing against the government for invading his privacy.
With this specific in your mind, I shouldn’t have now been too surprised that the lady from India responsible for the Circulation Department of our local newspaper kept emphasizing that the newspaper is complimentary as reasons for not stopping delivery. She will need to have thought, “Stupid American. I told her that it’s free and she still doesn’t want it.”
No surprise we have such an unfavorable reputation around the world regardless of what our politicians would have us believe. We’re usually regarded as arrogant and grasping, taking things that don’t participate in us and building our fortunes on the backs of our workers.
by Connie H. Deutsch
Connie H. Deutsch is definitely an internationally known business consultant and personal advisor who includes a keen knowledge of human nature and is a natural problem-solver. She is famous across the world for helping clients find workable solutions to complex problems.
Connie has hosted her own weekly radio show, been a regular guest on a day radio show, done guest spots on radio shows around the united states, and appeared as a guest on a wire television show. Connie wrote a regular newspaper Advice Column for sixteen years and has been invited to speak at local colleges and given lectures round the country. She also wrote the scripts for a regular financial show on cable television.
